Effective Date: 28 May 2018
Your privacy is very important to us. Please read below to see how Spin handles information. Before you get to the details, here are a few of our fundamental privacy principles:
Spin is headquartered in London and our Services are provided to you by Tennis Technology Ltd. which is the controller of your personal data for the purposes of EU data protection law.
We process your information in furtherance of our legitimate interests, including:
Spin collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with Spin. We receive information in a few different ways, including when you upload activities using the Services. Spin also collects information about how you use the Services. There are also several opportunities for you to share information about yourself and your activities with Spin. For example:
When you visit the Services, a cookie will be stored on your computer. Generally, cookies and similar technologies work by assigning to your browser or device a unique number that has no meaning outside of Spin. Spin uses these technologies to personalize your experience and to assist in delivering content specific to your interests. Additionally, after you’ve entered your member ID and password during a session on the Services, Spin saves that information so you don’t have to re-enter it repeatedly during that session.
Most browsers automatically accept cookies. To manage the collection of information through cookies or other equivalent technology you can use the settings on your browser or mobile device. Spin is committed to providing you choices to manage your privacy and sharing. However, Spin does not recognize or respond to browser-initiated Do Not Track signals, as the internet industry has not fully developed Do Not Track standards, implementations and solutions. Not accepting cookies may make certain features of the Services unavailable to you. Spin may also use your IP address to identify you, to administer the Services and to assist in diagnosing problems with Spin’s servers.
The Services use log files. Stored information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyse trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., may be linked to session IDs, athlete IDs and device identifiers.
We also use your information to analyse, develop and improve the Services. To do this, Spin may use third party analytics providers to gain insights into how our Services are used and to help us improve the Services. We may also use your information to market the Services, credit or accept payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and communicate with you. Additionally, your information may be shared with third parties, as set forth below.
Spin may de-identify or aggregate the content you make available in connection with the Services, in ways that do not personally identify you. Examples of such aggregated information or statistical data include court usage, demographics, activity and performance. Spin may use, sell, license, and share this information with third parties for research, business or other purposes such as to improve the accessibility to tennis in cities.
We use your information to communicate with you about the Services, send you marketing communications, or let you know about new features or updates to our Terms of Service. We also use your information to respond to you when you contact us. Spin will also use your information to communicate with you, for example by sending you notifications.
We may share your information with third parties who provide services to Spin such as supporting and improving the Services, promoting the Services, processing payments, or fulfilling orders. These service providers will only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote Spin or display information that may be relevant to your interests on the Services or other websites or services.
Certain information and content eg. Scores and competition results may be publicly accessible.
When you choose to use third party apps, plug-ins, or websites that integrate with the Services, they may receive your information and content, including your personal information, photos, and your activity. Information collected by these third parties is subject to their terms and policies. Spin is not responsible for the terms or policies of third parties.
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that disclosure is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Spin or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
We take several measures to safeguard the collection, transmission and storage of the data we collect. Although we strive to employ reasonable protections for your information that are appropriate to its sensitivity, we do not guarantee or warrant the security of the information you share with us and we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. No system is 100% secure. The Services uses industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers.
To help ensure that these measures are effective in preventing unauthorized access to your private information, you should be aware of the security features available to you through your browser. You should use a security-enabled browser to submit your credit card information and other personal information at the Services. Please note that if you do not use a SSL-capable browser, you are at risk for having data intercepted.
Most browsers have the ability to notify you if you change between secure and insecure communications, receive invalid services identification information for the Services you are communicating with, or send information over an unsecured connection. Spin recommends that you enable these browser functions to help ensure that your communications are secure. You can also monitor the URL of the services you are visiting (secure URLs begin with https:// rather than http://), along with the security symbol of your browser to help identify when you are communicating with a secure server. You can also view the details of the security certificate of the services to which you are connected. Please check the validity of any Services you connect to using secure communications.
While Spin continues to work hard to protect your personal information, no data transmission over the Internet can be guaranteed to be absolutely secure, and Spin cannot ensure or warrant the security of any information you transmit to Spin. Transmitting personal information is done at your own risk.
You may correct, amend or update profile or account information that is inaccurate at any time by adjusting that information in your account settings.
You may request that your account is deleted by emailing email@example.com. Once deleted, your data, including your account, activities and place on leaderboards cannot be reinstated. Spin will fulfil your request within 1 month.
Note that content you have shared with others (for example, through leagues) or that others have copied may also remain visible after you have deleted your account or deleted the information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.
If you are habitually located in the European Union, you have the right to access, rectify, or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:
The Services are operated from the United Kingdom. If you are located outside of the United Kingdom and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in the United Kingdom, as it is necessary to provide the Services and perform the Terms of Service. United Kingdom privacy laws may not be as protective as those in your jurisdiction.
Information about you that is no longer necessary and relevant to provide our Services may be de-identified and aggregated with other non-personal data to provide insights which are commercially valuable to Spin, such as statistics of the use of the Services.